BeechPass

Welcome to BeechPass!

This short questionnaire helps us understand your business so we can shape BeechPass around your real needs.

It only takes a few minutes. You can move step by step and submit when you are ready.

What is your role with the business? *

Owner Co-owner Founder Manager General Manager Marketing Manager Social Media Manager Employee Independent Contractor Realtor / Agent Service Provider Creator Nonprofit Director Community Organization Representative Religious Organization Representative City / Government Representative Authorized Representative Other

Where is your business located? *

Long Beach Lido Beach Island Park Point Lookout East Atlantic Beach

Which category best describes your business? *

Restaurant or food business Retail Professional service Home or trade service Health or wellness Fitness or recreation Beauty or personal care Education, classes, or lessons Entertainment or events Real estate Transportation Creator or media business Nonprofit or community organization Other

How long has your business been operating? *

Not yet open Less than 1 year 1–3 years 4–10 years More than 10 years

How do customers currently discover your business? *

Word of mouth Google Search or Google Maps Facebook Instagram TikTok Business website Email marketing Paid digital advertising Print advertising Local events Delivery Platforms
(DoorDash, Uber Eats, etc.) Chamber of Commerce Walk-in traffic Other

How difficult is it for your business to consistently reach customers located specifically in Long Beach? *

1 — Not difficult 2 — Slightly difficult 3 — Moderately difficult 4 — Very difficult 5 — Extremely difficult

What are your biggest challenges when trying to attract local customers? *

Social-media posts do not reliably reach local people Digital advertising is too expensive Managing several platforms takes too much time Competing with larger businesses Getting discovered by visitors Reaching customers at the right time Keeping customers informed about updates or promotions Building repeat customer relationships High delivery or marketplace commissions Maintaining a website or online store Receiving useful information about customer interest Other

Approximately how much does your business currently spend each month on marketing, advertising, websites, listings, or promotional platforms? *

Nothing Less than $50 $50–$149 $150–$299 $300–$499 $500–$999 $1,000 or more Prefer not to answer

Which platforms or services currently provide the best results for your business? *

Google Search / Maps Facebook Instagram TikTok Business website Email marketing Paid ads Local events / partnerships Delivery / marketplace platforms Walk-in traffic Word of mouth Other

What do you wish your current marketing or business platforms did better? *

Reach local customers more consistently Cost less each month Be easier to manage in one place Provide clearer performance insights Improve timing and targeting of promotions Help increase repeat customers Improve direct customer communication Improve listings/profile visibility Reduce marketplace / delivery fees Other

Which BeechPass features would be most valuable to your business? *

Increased visibility among Long Beach residents A detailed, manageable business profile Direct customer messaging Promotions sent to interested customers Product or service listings Online ordering Reservations or appointment booking Loyalty rewards Customer reviews and business replies Business analytics and customer insights Other

Of the features selected above, which one would provide the greatest value to your business? *

Increased visibility among Long Beach residents A detailed, manageable business profile Direct customer messaging Promotions sent to interested customers Product or service listings Online ordering Reservations or appointment booking Loyalty rewards Customer reviews and business replies Business analytics and customer insights Other

What result would make BeechPass worth paying for? *

More local customer awareness More visits to my business More calls or customer messages More website traffic More reservations or appointments More product or service sales More repeat customers Lower advertising costs Lower marketplace or delivery fees Less time managing multiple platforms Better communication with existing customers Other

How interested would you be in trying BeechPass during an initial local pilot? *

1 — Not interested 2 — Slightly interested 3 — Possibly interested 4 — Very interested 5 — Definitely interested

Which monthly price range would you consider reasonable for a business package that provides local visibility, profile management, customer communication, promotions, analytics, and business tools? *

I would only use a free listing Less than $50 per month $50–$99 per month $100–$149 per month $150–$199 per month $200–$299 per month $300 or more per month It would depend on the results provided

At $150 per month, which outcomes would BeechPass need to deliver for the subscription to feel worthwhile? *

A reliable flow of new local customers each month Clear ROI tracking that proves the cost is worth it Tools that measurably increase repeat customers One easy place to manage profile, promotions, and messages Reduced need for other paid advertising platforms Better direct communication with customers Significantly stronger visibility in Long Beach search and discovery A combination of the above

Which option best describes your current interest? *

I would like a free basic listing I would like to test BeechPass in a pilot I would like information about the Founding Business program I may consider a paid plan after seeing the platform I am interested but not ready to participate I am only providing feedback

Would you be willing to participate in a brief follow-up conversation or product demonstration? *

Yes No

Would you consider providing a nonbinding letter of interest for the BeechPass pilot? *

Yes Possibly, after learning more Not at this time

May BeechPass contact you about early access, pilot participation, or the Founding Business program? *

Yes No

May an excerpt from your feedback be used in BeechPass research or presentations? *

Yes, anonymously Yes, with my business name No